Job description
Lead Front Office Coordinator
Position Summary
The Lead Front Office Coordinator will be a part of our dermatology team which aims to deliver the highest level of patient care. In addition to a strong commitment to patient care and customer service, the ideal candidate must have the ability to multi-task in a busy office, have a positive attitude, and be a team player! With the proper interpersonal skills, leadership and management qualities, diligent work ethic, and excellent job performance, this employee may have the opportunity to advance to the role of a full-time Practice Manager.
Essential Duties and Responsibilities
- Greet patients in an enthusiastic, friendly, and helpful manner
- Answer telephone calls on a multi-line system promptly and retrieve messages
- Schedule New and Follow-up appointments on a cloud-based system
- Check in patients before visits, updating demographic information and verifying insurance information and eligibility
- Perform transactions for co-payments, outstanding balances, cosmetic services, and retail products
- Answer questions about medical, surgical, and cosmetic services and products
- Take detailed messages from patients in the electronic health record
- Answer billing and insurance questions
- Sort and send mail
- Scan and fax documents and provide other administrative duties as needed
- Other assigned duties as needed
- Manage schedule of two healthcare providers, and likely up to four providers, as practice grows
Minimum Requirements
- 2+ year prior Medical Receptionist experience (preferred)
- Prior experience with EMR systems (preferred)
- Education: High school or equivalent (required)
- US work authorization (required)
- Team player who works well with others
- Motivated by the goal of providing exceptional patient care
- Detail-oriented and organized with the ability to multi-task
- Excellent communication skills- professional, articulate, positive, personable, and energetic
- Strong computer skills and familiarity with Apple operating systems
- Bi-lingual preferred, but not required
- Ability to be empathetic with patients; ability to maintain confidentiality
How to Apply
If you are interested in joining our dermatology practice in Arlington, VA, please upload your resume and a cover letter directed to “Arlington Dermatology” to the Indeed website. A COVER LETTER SPECIFICALLY ADDRESSING WHY YOU ARE INTERESTED AND WOULD BE A GOOD CANDIDATE FOR THIS POSITION AT ARLINGTON DERMATOLOGY IS REQUIRED TO BE CONSIDERED FOR AN INTERVIEW. We are excited for the possibility for you to join our team!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Arlington, VA 22203 (Required)
Ability to Relocate:
- Arlington, VA 22203: Relocate before starting work (Required)
Work Location: In person
