Job Description:
This role is fuACCOUNT MANAGER - Marketing/Sales Pro (Aesthetics industry) REMOTElly customer-facing through virtual meetings and involves managing projects with the team while working closely with the CEO on various initiatives, including sales efforts. Not one day is the same in this position! You will also collaborate with our established partnerships with other companies. Spark Medical Marketing is a full-service digital marketing agency that provides top-tier strategies to medical, aesthetics, health, and wellness practices across North America. We specialize in developing and implementing marketing programs that deliver measurable results for our clients.
Job Summary:
The primary goal of the Account Manager is to meet established sales targets by delivering significant value to potential customers through our unique digital marketing services. Supported by tools and promotional resources designed for immediate impact, you'll strategically target and manage customer accounts while presenting and selling our services. Success in this role requires working independently, staying highly engaged, and maintaining a strong customer focus.
In addition to managing sales, you will oversee digital marketing services and other projects, work closely with the CEO on partnerships, and contribute to research and trend analysis. You’ll need strong organizational skills and the ability to balance multiple tasks while collaborating with the team.
Essential Job Functions:
- Identify, develop, and evaluate marketing strategies to maximize practice's market share based on established objectives.
- Coordinate with the Service Team to resolve client concerns regarding services.
- Formulate and coordinate marketing activities to promote services and collaborate with the director to create promotional materials.
- Manage and support sales efforts, working closely with the CEO and team on strategic initiatives.
- Participate in hiring new team members to support company growth.
- Engage in research to identify new trends and market opportunities.
- Stay organized and work closely with the CEO to ensure alignment on company goals and projects.
Responsibilities for Account Manager:
Present and sell services to prospective clients.
- Manage client accounts and maintain regular communication to understand their needs.
- Help with team projects and collaborate on various initiatives.
- Provide professional after-sales support to enhance customer loyalty.
- Respond to client issues to ensure satisfaction and maintain the company’s reputation.
- Assist the CEO with day-to-day tasks and sales-related projects.
- Work with our partners on collaborative projects.
- Keep accurate records of client interactions and sales data.
Qualifications for Account Manager:
- Proven experience in the aesthetics or med spa industry.
- Proven experience as an Account Manager or in another customer-facing sales role.
- Ability to manage projects and sales accounts while maintaining a client-focused approach.
- Strong proficiency in MS Office, Google Docs, and familiarity with CRM software; knowledge of Salesforce and Canva is a plus.
- Excellent communication and presentation skills with the ability to build relationships.
- Strong organizational and time-management skills.
- Enthusiastic and passionate about the industry.
- Knowledge of digital marketing solutions.
Benefits:
- Salary based on experience.
- Remote work opportunity.
- Vacation and PTO.
- Professional development.
- Compensation = Base Salary + Commission. Base salary will be determined based on experience.
Job Type: Full-time
- Pay: $50,000.00 - $78,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
Education:
Experience:
- Aesthetics: 2 years (Required)
- Customer-facing: 2 years (Required)
- Marketing: 1 year (Required)
- Sales: 1 year (Required)
Work Location: Remote
Additional Responsibilities and Soft Skills
- Strong verbal, interpersonal and listening skills
- Strong computer and analytical skills
- Effective organizational and proactive problem-solving skills
- Confidence in working in an environment of complexity and ambiguity
- Ability to travel overnight if required
- Other duties as assigned
Benefits:
- Salary based on experience
- Work remote
- Vacation and PTO
- Professional development
Compensation = Based Salary + Commission. Base salary to be determined by level of experience.
Please respond with a resume and a note about why you would be a great fit for this position. Thank you!
Job Type: Full-time
Pay: $50,000.00 - $78,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
Supplemental Pay:
- Bonus opportunities
- Commission pay
Education:
Experience:
- Aesthetics: 2 years (Required)
- Customer facing: 2 years (Required)
- Marketing: 1 year (Required)
- Sales: 1 year (Required)
Work Location: Remote
Job Type: Full-time
Pay: $55,000.00 - $78,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
Schedule:
Supplemental Pay:
- Bonus opportunities
- Commission pay
Experience:
- Aesthetics: 2 years (Required)
- Customer Facing: 2 years (Required)
- Marketing: 2 years (Required)
- Sales: 1 year (Required)
- CHAT GTP AI: 1 year (Required)
Work Location: Remote
