Busy day spa and medical spa is seeking an experienced Front Desk receptionist to join our growing team. Day or medical spa experience is required. Title: Spa ConciergeFront Desk Manager
Job Responsibilities manage schedules. Consistently provide professional, engaging and friendly service. Create a welcoming atmosphere for clients during check in and check out. Answer telephones, consulting callers about their specific needs, offering multiple treatments, up-selling, and scheduling appointments. Process client payments and check-out transactions, and be responsible for shift-end cash drawer balances. Help maintain a clean and professional spa environment. Assist with washing and folding of all Spa linens. Perform any duties and responsibilities as assigned, including those listed on Spa opening, closing, and other check lists. Maintain a professional appearance at all times. Enhancing client experience
Daily Front Desk/Reception Duties: phones, sales, checking clients in/out Respond to all web, email and phone inquiries Processing web and phone orders Front Desk Product & Service Sales Work with Salon Software to manage and schedule client appointments
Qualifications:
Experience as a receptionist or in a spa is great to have. A positive and enthusiastic attitude. Able to work well as a team in a fast-paced environment. Able to work flexible days and hours, including evenings and Sundays . Reliable and punctual. Ability to handle pressure and maintain composure in stressful situations. Exceptional customer service and communication skills. Must have great computer skills. Able to work on Sundays .
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
