Position Title: Scheduling Coordinator
Department: Clinical
Reports To: Meredith Knapp
Location: Remote
Employment Type: Full-Time
Company Overview:
DayaMed leads in healthcare technology, offering innovative solutions that enhance patient outcomes and streamline healthcare operations. Our platform combines advancements in connectivity and mobile devices, with the convenience of Telehealth and Retail Health services.
Serving clinics, hospitals, healthcare providers, and tech companies, we are dedicated to innovation, patient-centered care, and expanding healthcare access. Our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) solutions allow clinicians to integrate complex medication adherence plans into patients' daily routines, enabling real-time monitoring and care adjustments. Patients often describe DayaMed as having a personal clinician in their pocket, managing their medication schedules, refills, and more.
Position Overview:
The Remote Medical Scheduling Coordinator will play a crucial role in managing and coordinating patient appointments, ensuring smooth operations for both patients and healthcare providers. This position requires strong organizational skills, excellent communication abilities, and proficiency with scheduling software.
Key Responsibilities:
· Scheduling and managing appointments for no-shows, cancellations, and incomplete visits.
· Overseeing pending patients and tracking device shipments.
· Assisting patients with device setup through phone calls.
· Conducting end-of-day reporting and appointment reminders.
· Performing insurance eligibility checks.
Qualifications:
· Education:
o High School Diploma – required
o Some College - preferred
· Experience:
o 2 years of experience as a medical receptionist or medical scheduler
· Skills:
o Proficient in medical terminology
o Strong organizational skills
o Excellent customer service
o Keen attention to detail
o Experience with both Google Workspace and Microsoft Office Suite
· Personal Attributes:
o Honest
o Confident
o High adaptability
o Excellent teamwork skills
o Strong integrity
o
· Licenses (if applicable):
o None
Benefits:
- 401(k)
- Health insurance (3 health plans to choose from)
- Dental insurance (2 dental plans to choose from)
- Vision Insurance
- Paid time off
- 9 holidays
- Short Term Disability
- Long Term Disability
- Life Insurance
- Legal Plan
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
Experience:
- Medical receptionist: 2 years (Required)
Work Location: On the road
