POSITION SUMMARY
The Aesthetic Retreat is seeking a highly motivated Aesthetic Assistant to join our close-knit team. In this hybrid role, you will provide exceptional clinical support two days per week, while also stepping into front office duties one day per week. As both a key member of the clinical team and the first and last point of contact for our patients, you will play a crucial role in creating a welcoming and seamless experience for all. With a focus on integrity and transparency, you will help ensure every patient feels valued and supported throughout their journey with us.
ABOUT US
Our mission at The Aesthetic Retreat is to enhance natural beauty through personalized plans, honest recommendations, and patient education, all supported by our unique approach that blends medical expertise with a spa-like experience to alleviate stress and ensure a serene retreat. Through continuous innovation and education, we aim to redefine the standards of beauty and wellness in the medical spa industry. Our core values are the backbone of our practice: we practice passion, initiative, integrity, education, alignment, and are results driven.
OBJECTIVES
● Assist the provider with patient check-in, before/after photos, numbing, treatment preparation, quote presentation, room turnover, and patient post-care.
● Assist the provider with documentation and charting, ensuring accurate and efficient record-keeping and data management.
● Perform front office duties one day per week, including greeting patients, managing check-ins and check-outs, and ensuring smooth day-to-day operations.
● Coordinate patient care by managing ongoing appointment, consultation, and follow-up communications to ensure a seamless experience throughout each patient’s journey.
● Ability to provide information about our services, products, and promotions with confidence and clarity.
● Continuously strive for excellence by staying informed about industry trends, advancements in cosmetic injectables, and best practices in patient care, reinforcing The Aesthetic Retreat’s position as an industry leader.
● Actively seeks opportunities for professional development and growth, staying updated on industry trends.
● Demonstrates commitment to the core values in all aspects of the role and upholds the values and standards of The Aesthetic Retreat in all interactions with patients and colleagues.
● Maintain a welcoming and organized environment, contributing to the creation of a peaceful and relaxing “retreat” that defines The Aesthetic Retreat’s patient experience.
COMPETENCIES
● Handle confidential information with discretion and professionalism, maintaining strict confidentiality in all personal and business matters.
● Strong organizational and multitasking abilities, with exceptional attention to detail.
● Proficiency in computer skills and knowledge of Microsoft office software.
● Flexibility to adapt to changing priorities and work in a fast-paced environment.
● Strong communication skills, attention to detail, and a passion for delivering excellence in patient care.
EDUCATION/EXPERIENCE
● Medical Assistant certification not required.
● Experience in the medical spa or aesthetics industry is preferred.
● Passion for the beauty and wellness industry.
● High school diploma or equivalent required.
PHYSICAL REQUIREMENTS
● Ability to stand and sit for extended periods and lift/move objects up to 30 pounds.
● Comfortable working in a medical spa environment with potential exposure to the sight of blood and needles.
COMMITMENT TO DIVERSITY STATEMENT
At The Aesthetic Retreat, we embrace diversity and are committed to creating an inclusive environment where all individuals feel valued and respected. We believe that diversity enriches our workplace and enhances our ability to serve our diverse clientele effectively.
BENEFITS
● Competitive salary commensurate with experience.
● Access to services and discounts on products.
● Opportunity for professional growth and advancement within the company.
● Ongoing training and development opportunities to enhance skills and knowledge.
● Positive, collaborative, and supportive work environment aligned with our core values.
CALL TO ACTION
If you are a proactive and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to be a part of our team at The Aesthetic Retreat. In order to be considered, you must submit your resume and a cover letter outlining your qualifications and why you would be a great fit for this role to info@theaestheticretreat.com. We look forward to hearing from you.
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 20 – 24 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
