Position: Rock Star Medical Assistant, Plastic Surgery, 2+ Yrs Exp, FT/PT
Are you a caring and empathetic medical assistant who loves building strong and deep patient relationships and has at least 2 years of experirence?
Are you a medical assistant who wants to be part of a clinic that serves patients at the highest level?
Are you a medical assistant who wants to learn new skills and grow her career?
Are you a medical assistant who has a secret love for beauty, aesthetics, and surgery?
If any of this describes you, then you just might be the person we’re looking for.
The 77 Plastic Surgery team is growing!
We are looking for a Rock Star Medical Assistant to help our patients look and feel their best using our award-winning cosmetic services and products.
Details below…
Who is 77 Plastic Surgery?
77 Plastic Surgery is a San Francisco boutique, upscale, private medical practice specializing in aesthetic surgery and medical spa treatments. We are on a mission to help one million people feel beautiful inside and out by the year 2050.
You can read more at www.77plasticsurgery.com/why-us.
Role Overview
The Medical Assistant at 77 Plastic Surgery is a foundational role for the business. You will be on the front lines helping women and men from all of the world look and feel their best through safe, proven, and transformational nonsurgical and surgical cosmetic services. You will be directly responsible for helping our providers care for our patients. Success in this role is measured by your job satisfaction, our patient’s satisfaction, and achieving your job outcomes.
Responsibilities include:
- Assisting providers with treating and managing patients (eg. preparing patients; recording medications/vitals; taking photos; preparing rooms and supplies; performing minor procedures; counseling patients)
- Providing patient support (eg. checking-in on patients; responding to patient and lead inquiries)
- Coordinating patient care (eg. scheduling procedures; ordering lab tests, supplies, and prescriptions; arranging paperwork and logistics; providing counseling)
- Managing patient and clinic flow (eg. checking patients in/out, rooming patients, scheduling appointments, collecting payments)
- Managing supplies, equipment, and facility
While:
- Maintaining a safe, secure, and healthy work environment by establishing and following standards and procedures.
- Performing well in environment that values compassion, helpfulness, patience, and resourcefulness.
- Providing a raving fan experience to every prospect and patient, every day.
- Proactively improving performance through coaching and feedback provided by management
- Having the ability to roll up your sleeves with a can-do attitude and the willingness to do whatever it takes to help the business succeed, even if it’s outside of your job description
Requirements
Who you are:
2+ years of demonstrated success in a certified medical assistant. Prior experience in Plastic Surgery, or a similar role in Dermatology or a Medical Spa a plus!
· Caring and empathetic with the desire to develop lasting patient relationships
· Strong verbal and written communication skills
· Meticulous and detail oriented with good hands
· Flexible, adaptable, perseverant, and willing to do whatever it takes to get the job done
· Team oriented
Compensation
This role includes base pay, with incentive pay and benefits as outlined below.
Job Type: Full-Time or Part-Time
Job Hours: Monday to Friday, typically 8:30a to 5:30p, with some days requiring an earlier start of 7:30 am, and occasional Saturdays TBD.
Base Pay: $20-$35 per hour, plus bonus pay.
Benefits
Full-Time employees are eligible for benefits:
· 15 days of PTO per year (pro-rated based on hire date)
· 401K Plan with Company Matching (after 1 year)
· Paid Holidays
Additional benefits:
· Discount towards cosmetic products and services (after 1 year)
· Emphasis on your learning and development
· Family-knit culture and community
Location and Start Date
This position is on-site at our beautiful, state-of-the-art office in the Hayes Valley district of San Francisco, 3 blocks away from BART, MUNI and the freeway. No remote work.
You would start as soon as possible.
Who You Will Be Working With:
As Medical Assistant, you’ll be reporting to the Practice Manager and Medical Director. You will be working with a close-knit team of beauty ninjas.
Why You Might Be Excited About Us:
· Like us, you believe that beauty has the power to elevate and transform, and you’re excited about our mission to help everyone feel great in their own skin.
· Like us, you enjoy serving others, and you find caring for patients more energizing and fulfilling than stressful. You genuinely enjoy supporting others through very personal and intimate journeys.
· Like us, you enjoy driving new prospects and making direct contributions to the company’s success and mission.
· Like us, you crave the idea of “owning a number” and having objective proof of your value to the team
· Like us, you have a hunger to making raving fans out of every patient whose life you have the opportunity to touch.
Why You Might NOT Be Excited About Us:
· We’re a small business (<10 people), so if you like more hierarchy and levels of management in a bigger company, this role isn’t for you.
· We serve patients. Patients can be demanding, needy, afraid, even upset or unreasonable. You need to enjoy helping people from all walks of life and in all sorts of emotional states, so if you are not a compassionate or empathetic person, this probably isn’t the job for you.
· We deal with beauty and healing, but also potential pain and suffering, so the stakes are high. You need to committed to seeing the details through for every patient, every time. If you are not detail oriented, this probably isn’t the job for you.
· We don’t have it all figured out. As a bootstrapped, family owned, small business, there are many areas of the company where we’re still “building the rocket on the way up.” So, if you require a tested and proven playbook to perform every aspect of your job, then this probably isn’t the place for you.
· We work really, really hard. Everyone on the team is extremely mission-driven, and works incredibly hard to achieve our “comfortably-uncomfortable” goals. While we DON’T believe in working weekends or pulling “alnighters” as a normal course of business, if you want a cushy, 40-hour per week job, you probably won’t like it here.
· We change our minds, pivot fast, and embrace change when change is needed. We aren’t flakes, nor do we seek chaos for chaos’s sake. But we WILL shift projects and priorities when presented with new data, so, again, if you need to work at a company that “has it all figured out,” we’re not the place for you.
· We don’t micro-manage. This is not the kind of job where you show up and we tell you exactly what to do every day. We need people who can manage their own calendar and who aren’t afraid to Google something if they don’t know how to do it. In other words, if you need to know EXACTLY what you will be doing every hour of the day, week over week, we’re probably not a good fit.
Application Requirements
If everything about this role resonates, you’ve got the skill set and the mindset for the role, and we would love to hear from you!
To apply:
1/ Send us your Resume or LinkedIn profile
2/ Share a 1-2 minute video telling us why YOU should be our next Medical Assistant
All staff are required to be vaccinated against COVID-19. All visitors are screened for COVID-19 symptoms, and all staff and visitors must wear masks indoors.
Work Remotely
Job Types: Part-time, Full-time
Pay: $20.00 - $35.00 per hour
Benefits:
Medical Specialty:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Medical Assisting: 2 years (Required)
License/Certification:
- Certified Medical Assistant (Required)
Work Location: In person
