Company Overview:
Lemmon Avenue Plastic Surgery and Laser Center is renowned for its state-of-the-art aesthetic services, offering a comprehensive range of treatments from same-day services to complex cosmetic surgeries.
Led by Cary Deuber and Dr. Mark Deuber, our world-class medical aesthetics practice attracts patients nationwide to our Dallas-based locations for exceptional care.
Our commitment to delivering an incredible, luxurious experience is reflected in every aspect of what we do. From the initial interaction with our concierge to the completion of treatments with our award-winning providers, every touchpoint is crafted to exceed patient expectations.
Join us in our mission to provide unparalleled care and transform lives through aesthetic innovation.
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Location:
Frisco, Texas
Hours:
9 AM – 5 PM CST, Monday through Thursday
9 AM - 3 PM CST, Friday
Compensation:
$22-23 per hour
Benefits:
Health & Dental Insurance
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Responsibilities:
- Serve as the first point of contact for clients in-person, via email, and phone, offering information about our wide range of aesthetic services.
- Open the office each day and ensure readiness for daily operations.
- Manage the front desk, checking patients into and out of appointments and ensuring a smooth client experience.
- Schedule and manage patient appointments, maintaining accuracy and efficiency in the booking process.
- Assist clients in selecting the right treatments and providers based on their individual needs.
- Provide post-appointment follow-up to gather feedback and ensure patient satisfaction.
- Work closely with our team of service providers, communicating their specialties to potential clients.
- Ensure a welcoming and professional environment at all times, making each client feel valued and cared for.
- Handle patient inquiries, address concerns, and use exceptional communication skills to enhance the overall client experience.
- Contribute to a nurturing, supportive environment that reflects the center's commitment to client satisfaction.
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Requirements:
- Experience in a customer-facing role, with a proven track record of excellence in service.
- Positive attitude and ability to comfortably interact with new people.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- A high level of professionalism and a commitment to maintaining client confidentiality.
- Must have reliable transportation to and from the Lemmon Avenue - Frisco office.
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Qualifications:
- At least 1 year of experience in a reception, concierge, or similar role, preferably in healthcare, spa, or aesthetics (but not required).
- Basic computer skills and proficiency in scheduling software and communication tools.
- Experience using CRM software (but not required).
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Join our team at Lemmon Avenue Plastic Surgery and Laser Center and play a pivotal role in providing an exceptional customer experience. If you are passionate about aesthetics and committed to delivering top-tier service, we would love to hear from you!
Industry:
Medical Practices, Med Spa, Aesthetics, Hospitality
Employment Type:
Full-Time
Lemmon Avenue is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 38 per week
Experience:
- Front desk (or similar): 1 year (Preferred)
- Phone etiquette: 1 year (Required)
- Concierge: 1 year (Preferred)
Ability to Commute:
- Frisco, TX 75034 (Required)
Work Location: In person
