Seeking perfectionists! We are looking for experience, 5 star hospitality professionals to join our team and help us create a world class, one of a kind experience for our clients. LifeSpan Medicine is a world-renowned medical practice focused on preventive care. We are a fast-paced concierge practice that provides cutting edge innovative healthcare services to our VIP clientele. Our clients expect exceptional service and exceed their expectations at every turn. Each team member that we welcome on board is expected to hold themselves to the highest standards in patient care, professionalism and customer service.
Job Description
We're looking for a highly motivated, detail oriented professional with a positive attitude and excellent customer. This role requires strong organizational and administrative skills to successfully work with our clinicians and clients.
The ideal candidate will be comfortable multi-tasking, have excellent communication skills, strong organization skills, the ability to think and plan ahead while contributing a helpful and positive attitude to our work environment. Integrity and a high regard for patient confidentiality are a must. Strong executive assistant skills and leadership abilities are essential to successfully support our high-profile clients.
This position is only for those that consider themselves meticulous in their work, communication and have a strong work ethic with a focus on excellence.
Duties:
- Heavy scheduling/rescheduling, confirmations, logistics, follow up
- Respond immediately to requests for visits and resolve issues, questions team have about visits
- Work quickly and efficiently in coordinating care and accomplishing tasks for clients day to day
- Expediting visit and care for clients
- Trouble shoot, problem solve and ensure all parts of client outside visits run smoothly
- Creation and maintenance of spreadsheets, forms and checklist for personal use
- Develop strong supportive relationships with clients, referrals and ancillary team by providing exceptional service, follow up and care
- Collect and organize records, maintain electronic charts and all client/surgical/program/medical information and data
- Provide clients and doctors with everything they need before, during and after visits, such as paperwork, results of diagnostic tests, patient's medical history and referrals, prescriptions, referrals, etc.
- Record data in the patient's chart including visit documentation, medical questions, updates, follow up, prescriptions, etc.
QUALIFICATIONS
- Bachelors' degree preferred, but will consider equivalent experience.
- 3+ years EA or Executive office work
- 2+ years management experience of 3+ direct reports preferred
- Must have experience supporting high end demographic or executives.
- Professionalism and maturity in appearance, speech and demeanor
- Highly organized with a dedication to follow through and an ability to anticipate a clients needs
- Demonstrated exceptional written and verbal communication skills
- Positive attitude with excellent interpersonal skills
- Excellent typing skills with a strong proficiency in MS Office Suite; Mac is a plus
- Must be a team player and also capable of working independently
- Ability to thrive in a fast-paced, detail-oriented environment
- Available to work overtime when necessary
- Must be reliable and punctual
- Strict HIPAA compliance and ability to maintain patient confidentiality
OTHER
Job Type: Full-time
Pay: $50,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Education:
Experience:
- Executive Assistant: 3 years (Preferred)
- Client Services: 2 years (Preferred)
Work Location: Remote
