Job description
Are you an experienced professional looking to join a company that will appreciate your talent and hard work? We are seeking a highly professional, personable and motivated individual to join our team of hard-working, caring professionals as our new Front Desk Representative!
Our Company
Rosenthal Cosmetic & Plastic Surgery in Boynton Beach, FL is a premier plastic surgery practice that offers an array of cosmetic treatments and provides exceptional care and professional services thanks to their dedicated and experienced team. This boutique practice services the South Florida area and has exceptional plastic surgeons and a med spa that offers a range of advanced treatments.
Overview
This unique opportunity is for someone who enjoys both the traditional healthcare and the high-end customer experience in a well-recognized plastic surgery and medispa practice.
Candidates must have a highly professional and courteous conduct with an emphasis on confidentially and professional appearance. We are looking for a team player with a “can do” attitude and the ability to drive sales. Our Front Desk Representative will be responsible for the entire customer experience.
Responsibilities include:
- Check patients in/out in a timely & professional manner
- Timely and accurately enter or update the patient information in the practice management system, scan insurance cards/ID and any outside documents.
- Check insurance eligibility, collect referrals if needed, collect co-pays and other fees, where applicable.
- Answer phones in a timely and professional manner, direct calls to appropriate person, take messages and check voicemail messages.
- Monitor physician schedules daily and communicate schedule changes, appointment issues and potential insurance issues.
- Complete daily reporting, record keeping and reconciliation.
- Solicit feedback on customer experience.
- Supports team members to ensure patient satisfaction and overall efficiency of the practice.
- Other duties and general administrative tasks as needed.
Key Behavior:
- Self-motivating individual
- Team player
- Customer oriented
- Sales driven
- Positive attitude
- Ability to multi-task
- Ability to maintain confidentiality
Requirements:
- High school diploma or equivalent (Completion of relevant certificate program preferred, College degree highly preferred)
- 1+ years of experience working as a front desk receptionist, administrative assistant or other relevant role (medical practice experience strongly preferred)
- Strong interpersonal communication skills
- Excellent organizational and time management skills
- Friendly and compassionate disposition
- Neat, professional appearance
- Ability to work independently or as part of a team
- Dedication to maintaining confidentiality of all patient records
- Experience with practice management software (ie EMA) and Microsoft Office Word and Excel.
Job Type: Full-time
Must be able to legally work in the US / Sponsorship not offered
Base compensation is competitive and commensurate with qualifications & experience but flexible for the right individual! If you feel you meet the requirements above and can be our new Front Desk Representative, we encourage you to apply today!
Benefits:
- Health Benefits (Medical, dental and vision)
- 401K plan
- Paid time off, paid holidays
- Product / service discounts
No phone calls please. Please submit your resume through Indeed for consideration. Thank you!
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
- prior medical practice: 1 year (Preferred)
Work Location: In person
This company is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are decided on the basis of qualifications, merit, and business need.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
- prior medical practice: 1 year (Preferred)
Work Location: In person
