Aesthetician / Laser Technician
Location: Franklin, TN
Job Type: Full-time, minimum of 40+ hours a week.
Compensation: This role is a fully based commission role, with a $24 per hour guarantee rate
Schedule/Availability: Clinic Operating Hours (as posted on website) including mall holiday extended hours and weekend availability
Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.
Physical Requirements & Environmental Conditions:
- Requires repetitive movement and standing for long periods of time.
- This work is performed in a retail environment that requires the ability to walk short distances, lift and carry inventory, and move clinic equipment.
- Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 35lbs.
- Frequently talking and listening to clients in person and on phone.
- Requires the ability to operate medical devices that provide laser and thermo services, as well as standard office equipment such as phones, keyboards, computers, and touch screen devices.
- Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus.
About This Exciting Role:
The Skin Laundry Aesthetician is responsible for providing innovative laser treatments and exemplary customer care. Our ideal candidate will be able to speak to their selling and consulting skillset, while having a proven track rate in a sales and/or KPI-driven environment. Reliability, high attention to detail, and an outgoing and confident sales approach are amongst the qualities we seek. Experience using CRM databases (such a Zenoti) is a plus.
This following job description is not intended to be an exhaustive list of all responsibilities that an Aesthetician may encounter on a day-to-day basis. With a spirit of teamwork and continuous improvement, Skin Laundry expects all employees to help in additional areas when needed and Skin Laundry reserves the right to change the scope and/or responsibilities of any role with or without notice as business necessitates.
Reports To: Clinic Manager
Required experience:
Aesthetician: 1 year
Required License/Certification(s):
- Current State Aesthetician License
- Basic Life Support (BLS) Certification
Preferred Certification(s):
- Laser Hair Removal Certificate
- LSO (Laser Safety Officer)
- Laser Technician Certificate
Qualifications:
- Customer service is our #1 priority, must have exceptional communication and problem-solving skills.
- Current State Aesthetician License
- 2 years of experience in Skin Care/Aesthetics and customer service preferred
- Able to work weekends and 40+ hours per week.
- Clinically competent, professional, compassionate, functions well with the team, and able to provide safe and therapeutic services.
- Polished, natural, and professional demeanor.
- Outgoing personality yet calming presence.
- Intuitive to the customer's needs to ensure Skin Laundry standards are always met.
- Attention to detail in following company medical standards and protocol.
- Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance.
Responsibilities Include:
Creating Curated Client Experiences aka "the dance"
- Customize no-downtime laser facials treatments and skincare routines based on guest needs, while celebrating the success of their Skin Laundry journey.
Supporting Store Operations Success
- Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business.
- Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations.
- Establishes adequate staff to ensure timely patient visits.
- Strong communication skills, ability to multitask, and comfortability with computer/store systems.
- Establishes and maintains effective client retention processes.
Enhancing Skin Laundry Culture
- Partner with clinic team to provide a people-oriented, enjoyable & comfortable workplace of belonging.
- Respect and support all team members individuality & provide an inclusive environment.
- Understand opportunities and support the team to meet personal & clinic goals.
Employee Benefits & Perks:
- Skin Laundry Employee Treatment & Product Discount Program
- Vacation leave, sick leave, and holiday pay
- Health insurance - Medical, Dental, and Vision insurance options
- 401k
- Flexible Spending Accounts (FSA) - Health Care and Dependent Care
- Voluntary Term Life insurance for employee, spouse, and child(ren)
- Employee Assistance Program (EAP)
- Voluntary Accidental Death & Dismemberment (AD&D)
- Voluntary Commuter Benefits
- Voluntary Legal Benefits
- Voluntary Group Accident insurance
- Voluntary Critical Illness insurance
- Voluntary Hospital Indemnity insurance
- ADP LifeMart - discounted products, services, and experiences
5 ways we give back to YOU
We are committed to your growth
You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.
Work/Life Balance
We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.
You will be led, not managed
The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.
Speak Up Culture
Let's face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.
We don't hire jerks
It's as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.
We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! Weare committed to creating a diverse and inclusive environment and strongly encourage you to apply .
This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
