The medical receptionist provides assistance to patients, doctors, office employees, and other individuals. This employee helps the clinic run smoothly by scheduling appointments, greeting and checking in patients, answering phones, maintaining accounts and records, and other tasks as needed. From the moment the patient walks through our door or calls, they should feel like part of the family. Whether in person or over the phone, you are typically the first face or voice our patients will see or hear. Your role in this process cannot be overstated!

Medical Office Receptionist Job Responsibilities and Duties

Creates a welcoming atmosphere by greeting visitors and patients to the clinic
Checks in and checks out patients in a timely, friendly manner
Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
Comforts patients by answering any questions they may have
Expedites patient processing by facilitating the process to fill out forms
Obtains patient identification and insurance information
Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
Keeps doctor, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
Protects patients’ right of confidentiality; mandatory familiarity with HIPAA
Coordinates transportation for patients as needed

Medical Office Receptionist Skills and Qualifications

Associate’s degree or higher degree preferred; high school graduates with substantial (5+ years) medical office receptionist experience may be considered in lieu of any professional degree.
At least 3 full years of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar health facility
Must be able to multitask effectively; critical time management skills necessary
Understanding of basic healthcare terminology
Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
Excellent customer service skills
Pleasant phone demeanor
Computer skills required; working knowledge of Microsoft Office Suite mandatory, and must type 30+wpm

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Retirement plan

Schedule:

8 hour shift

Company's website:

http://fvderm.com

Company's Facebook page:

Farmington Valley Dermatology and Surgery

Benefit Conditions:

Waiting period may apply
Only full-time employees eligible

Work Remotely:

Farmington Valley Dermatology & Surgery jobs

Medical Receptionist/Front Desk