Cool Body Sculpting Center is the #1 provider of the CoolSculpting Elite procedure in Southern Virginia. We also offer services with Inmodes Evolve and Define systems which tighten skin, treat cellulite, tone muscle, reduce fat and facial remodeling, as well as, weight loss and vitamin injections. We currently have an opening for a full-time Body Contouring Technician. As a Technician, you would be responsible for performing these services (excluding injections) on new and existing clients, including room set-up and clean up, treatment data entry, upselling products and services, inventory, machine upkeep, and assisting with any other tasks as needed.
Education and Experience:
- Medical Office or Medical Aesthetics/Spa experience preferred
- Previous customer service experience is a MUST
- Proficient computer skills is a MUST
- Sales experience is a MUST
Skills and Abilities:
- MUST have exceptional patient/customer interaction and communication abilities (in person and over the phone, email etc.)
- MUST pay attention to detail; CoolSculpting permanently sculpts our patients bodies, no margin for errors
- Must have a somewhat flexible schedule availability to work occasional varied shifts
- Passionate about the aesthetics industry
- Excellent communication skills
- Great organizational skills
- Must be able to handle constructive criticism and adapt as we are always finding more efficient and beneficial ways to treat patients
- Ability to learn new processes quickly
- Available to work in a fast-paced environment and under duress
- Must be self motivated and willing to put in effort to help with company growth
Responsibilities:
- Responsible for performing CoolSculpting and Inmode services on patients
- Accurately confirm assessment/placement of treatment plans and mark accordingly
- Responsible for documenting and entering the required information before, during, and after treatment
- Following up with all patients post procedure
- Maintain patient medical records
- Assist with scheduling consultations, treatments and follow-up appointments and keep patient records up to date
- Assist with clerical duties, including answering and returning calls, texts, and emails
- Assist with cold calling and texting
- Maintain a professional appearance
- Greet guests in professional, friendly manner and keep clients as comfortable as possible during treatment
- Actively recommend, promote, and sell products and treatments to patients, as well as responding to FAQ’s
- Continue to improve and brainstorm more efficient ways to conduct treatment
- Interact with patients, CoolSculpting specialists, Allergan/CoolSculpting representatives, Inmode representatives and other departments to collaborate, or resolve matters
Marketing Responsibilities:
- Identify opportunities to grow client revenue and relations
- Social Media Marketing- collaborate with team to create and share posts and take an active part in reels daily
*Please include salary requirements with resume submission as well as why you want this job
*Please do not call the center as you will only be directed to forward your resume.
Job Type: Full-time
Salary: $18.00 to $20.00 /hour
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
Work Location: In person
