- The mission of our modern luxury medical spa is to indulge our clients’ tastes and preferences while providing state-of-the-art anti-aging and aesthetic services. The chosen applicant will be well-groomed, well-spoken, cheerful, and positive. Enthusiastic multi-tasking in this fast-paced environment is a must.
The receptionist's duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone. Gives patients the attention required for a luxury experience.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by checking out patients and processing payments at check out. Runs scheduled monthly payments on time.
- Assists with maintaining business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Required Skills and Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
Applicants with a 4 year degree are preferred.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 4x10
- Weekends as needed
Work Location: In person
