Sales Leader - Plastic Surgery Practice - Practice Sales Patient Care Coordinator - PCC
- World class plastic surgeon in Louisville, Kentucky is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a daily patient sales role with a strong sales background, for a growing medical practice.
- This practice is owned by a board certified, well-respected, fellowship trained plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in breast and body procedures, as well as facial plastic surgery and med spa services.
- The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees and surgical patient care coordinators. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must.
- Responsibilities of Patient Care Coordinator (PCC):
1. Sales - sell plastic surgery procedures and non-surgical aesthetic services through contacting literally 50-100+ patient prospects daily. Selling to prospective patients through extensive phone conversations and live consultations. 4-5 days per week will be focused on selling, driving leads to sell, and other sales-related functions. Comfort with quoting and selling procedures and treatments ranging from hundreds of dollars to over 60 thousand dollars is necessary. Making 100 or more calls and emails daily can regularly be a part of this position so you must love people, phones, and computers!
2. Additional Responsibilities of Patient Care Coordinator (PCC):
- Social Media Content Collection - asking patients for permission to photograph or video record their results, testimonials and experience. This content is then given to the social media marketing team for posting/editing/etc.
- Organization – Task orientation, honesty, timely completion of assignments, and an innate desire to “get things done” is a must. Knowledge of medical software like PatientNOW, Modernizing Medicine, or NexTech is preferred but not required.
- Positivity – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate. We have a zero-tolerance approach to drama and team members must work together positively and build one another up. There is a focus on personal growth and professionalism within the practice.
- Event Management - help organize and execute a variety of annual and quarterly events to grow sales and awareness of aesthetic services.
- Whatever it takes attitude with a sales focus – Typical hours are approximately Mon-Thu – 8:30-5pm and Fri – 8:30-4pm, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved, but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. This is a great role for an achiever looking to grow and accomplish vs. seeking purely stability and a place to come daily. The selected candidate will report directly to the practice manager as well as have oversight and training from an industry leading medical practice consulting group which has overseen some of the most selected doctors in the nation.
Job Requirements of Patient Care Coordinator (PCC):
o Bachelor’s degree preferred
o 2-5+ years of sales experience – preferably in cosmetic medical, plastic surgery, direct sales, Vector Marketing, med spa field or similar - ideal candidate will be able to demonstrate prior results in a sales and service capacity - real data showing achievement is key vs. simply tenure in a particular job. This position is not an administration position with sales work. It is a sales position with administrative work. Are you no-drama, task-oriented, self-competitive, low-baggage and motivated to achieve personally and for your team? Then this may be a great position for you.
o Must be confident and comfortable presenting prices ranging from 5 to over 60 thousand dollars and asking for the order and closing the sale on the spot. A belief in and understanding of how to sell luxury items is a must.
o Outstanding communication and presentation skills
o Belief in the power of cosmetic surgery to change the lives of appropriate candidates for the better
o Type accurately at no less than 40 wpm - 55wpm+ a must. Strong computer skills with the ability to learn proprietary software for the medical industry quickly.
o Excellent follow-up and organizational skills – an addiction to timely task completion without compromising quality is a must.
o Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
o Willingness to utilize existing skills and talent, while simultaneously learning and executing the company’s proven system
Pay Structure, Perks, and Benefits of Patient Care Coordinator (PCC) :
- Total Year 1 Compensation averages, based on performance, including base and bonus, $70,000-$95,000. Typical base pay ranges from $50,000-65,000/year. Income can grow significantly over time based on results and top executive sales patient care coordinators regularly can earn six figures over time.
- Competitive allowance for Paid PTO
- Complimentary and reduced prices services can be earned
- Medical Benefits per company policy
- Positive work environment working directly, daily, with a world-renowned plastic surgeon.
- Trust is placed to work independently several days per week. Reasonable hours.
- Opportunity to grow by working with a successful practice, but also with a larger practice training organization committed to the success and personal growth of every employee
PLEASE INCLUDE A BRIEF COVER LETTER AND CURRENT RESUME. WE APPRECIATE YOUR TIME AND CONSIDERATION.
Job Type: Full-time
Pay: $70,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
Application Question(s):
- Can you provide data & evidence showing you are one of the strongest salespeople in the Louisville area, based on prior experience?
Education:
Experience:
- Executive Sales: 2 years (Preferred)
Ability to Relocate:
- Louisville, KY 40251: Relocate before starting work (Required)
Work Location: In person
