Job Title: Sales Coordinator Executive
Location: Healthydermis
Reports To: CEO, Sales & Marketing Manager
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Job Overview:
We are seeking a highly organized and personable Sales Coordinator Executive to join our Medspa team. The ideal candidate will have a strong sales background, exceptional customer service skills, and a willingness to learn and assist with social media marketing. This role requires excellent communication and organizational skills to ensure a smooth office operation, manage appointments, and foster a welcoming atmosphere for clients. In addition, the Sales Coordinator Executive will collaborate directly with the CEO and assist in daily sales activities, office management, and client relations.
Key Responsibilities:
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Sales Coordination & Office Management:
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Support the Medspa’s sales efforts by managing client appointments, processing bookings, and ensuring a seamless experience.
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Coordinate and maintain the daily schedule of appointments, ensuring efficient use of staff and resources.
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Ensure the Medspa office environment is tidy, welcoming, and professional, providing a positive atmosphere for both clients and staff.
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Collaborate with the CEO and assistant to discuss sales performance, goals, and any adjustments to office workflow.
Client Relations & Communication:
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Serve as the primary point of contact for clients, handling phone calls, emails, and in-person interactions with professionalism and warmth.
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Provide exceptional customer service by addressing inquiries, assisting with service selections, and ensuring client satisfaction throughout their visit.
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Ensure all client communication reflects Medspa’s brand and commitment to quality and care.
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Social Media & Marketing Support:
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Assist in social media management, including content creation, scheduling posts, and engaging with followers to promote the Medspa’s services and build brand awareness.
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Collaborate with the marketing team to launch and support promotional campaigns and social media strategies.
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Keep updated on trends in digital marketing to enhance client engagement across social media platforms.
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Sales Tracking & Reporting:
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Monitor and track sales performance, client activity, and appointment bookings.
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Provide reports on sales metrics and customer satisfaction to the CEO and assist in refining strategies for growth.
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Team Collaboration & Support:
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Work closely with the CEO and team members to maintain smooth operations and meet sales objectives.
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Assist in the implementation of new policies, promotions, and operational strategies as needed.
Qualifications:
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Proven experience in sales, customer service, or administrative roles, preferably in the Medspa, wellness, or beauty industry.
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Excellent phone etiquette and the ability to handle client calls with confidence and a positive attitude.
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Strong organizational skills with the ability to manage multiple tasks, appointments, and priorities.
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Willingness to learn and develop social media marketing skills, including content creation and client engagement.
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Exceptional interpersonal skills, with the ability to maintain a welcoming and professional atmosphere.
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Ability to work independently and as part of a collaborative team.
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Experience with CRM systems, appointment scheduling software, and sales tracking tools is a plus.
Why Join Us?
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Competitive salary with performance-based incentives.
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Opportunity for growth and training in both sales and digital marketing.
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Work in a supportive, team-oriented environment with direct interaction with the CEO.
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Discounts on Medspa services and products.
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A dynamic role that combines client interaction, sales, and office management in a fast-paced and rewarding industry.
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If you are an energetic, service-driven individual with a passion for sales, customer service, and office management, we’d love to have you on our team! Apply now to be part of our thriving Medspa and help deliver exceptional experiences to our clients.
Job Types: Full-time, Part-time
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Gainesville, VA 20155: Relocate before starting work (Required)
Work Location: In person
