Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Training & development
- Tuition assistance
- Wellness resources
Join an amazing team! Now interviewing for a Certified Medical Assistant position. We have a very fun and busy family style work environment. In addition to the hourly pay, the perks are amazing and unique. Who doesn't love an opportunity to experience some of the best treatments in modern technology for skin rejuvenation and body sculpting?
You could be working at either our West Carmel / Zionsville or Fishers MedSpa on the Northside of Indianapolis. Primary location will be at Fishers, however, some time may be spent to gap fill at either location. Anticipated work time is 25 - 30 hours per week.
Job Summary We are seeking a
Certified Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience.
Responsibilities
- Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment
- Answer phones and field questions about medical issues, identifying visit needs
- Assist NP's with Medical Weight Loss procedures
- Track lab results, call in prescriptions, and handle basic medical office duties
- Greeting patients and ensuring patient information & paperwork is up to date
- Scheduling appointments and taking concise messages
- Answer incoming customer inquiries & demonstrate telephone courtesy to patients & visitors
- Maintain a calm demeanor when working in high volume situations
- Maintain a good working relationship with spa staff
- Gain knowledge of spa services provided to respond to patient inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our CRM database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Effectively collect and balance payments from patients upon departure
- Adhere to all HIPPA and OSHA regulated standards and maintain strict client confidentiality
- Other duties as requested
Qualifications
- BLS Certification or Certified Medical Assistant desired
- Graduation from an accredited Medical Assistant Program or accredited Nursing Program
- Preferred previous experience at a Medical Office offering injectables &/or laser treatments
- 1-5+ years of related work experience
- Able to work some evenings until 7 pm & two + Saturdays a month
- Strong attention to detail
- Good computer skills
- Honest & trustworthy
- Able to work alone and within a team environment
- Demonstrated attention to detail and organization.
- EMR Client scheduling experience a plus
- Excellent interpersonal, written, and oral communication skills
- Well organized
- Commitment to outstanding patient experience
