Front Desk ManagerExceeding Wellness Medical Spa | Alpharetta, GA
Join Exceeding Wellness Medical Spa, a premier destination for aesthetic innovation in the heart of Alpharetta, GA. We are dedicated to delivering exceptional beauty and wellness experiences in a luxurious and welcoming environment.
Position Overview
As the Front Desk Manager, you will be the face of Exceeding Wellness, setting the tone for unmatched client service and satisfaction. This dynamic role emphasizes sales, service, and marketing, combining client engagement, operational leadership, and brand promotion to support our spa’s growth and reputation.
Key Responsibilities
- Sales Leadership: Drive service and product sales by fostering client trust and enthusiasm for our offerings.
- Client Engagement: Greet clients warmly, ensure personalized care, and enhance their overall experience.
- Scheduling & Coordination: Manage and optimize the appointment booking process to maximize efficiency.
- Marketing Collaboration: Actively contribute to social media marketing and campaign coordination to build brand awareness.
- Administrative Oversight: Maintain organized client records, oversee front desk operations, and process payments efficiently.
- Issue Resolution: Address client concerns promptly and professionally to maintain satisfaction and loyalty.
Qualifications
- Industry Experience: Preferred experience in the beauty or medical spa industry. Open to candidates with transferable skills in sales and service from related fields.
- Leadership Potential: Strong front desk, customer service, or sales experience with readiness to step into a leadership role.
- Tech-Savvy: Familiarity with software such as Aesthetic Records and Microsoft Office.
- Bilingual Advantage: Fluency in Spanish is highly desirable.
- Marketing Savvy: Comfortable contributing to social media and marketing efforts.
- Client-Centric Mindset: Exceptional communication skills and a passion for delivering outstanding service.
Why Join Us?
- Growth Opportunities: Advance your career with the potential to transition into a Practice Manager role.
- Competitive Compensation: Starting at $20/hour, with additional performance-based bonuses.
- Employee Perks: Enjoy discounts on spa services and skincare products.
Schedule Requirements
- Flexible Availability: Must be available on Sundays (8:30 AM - 4:00 PM).
- Off on Fridays and Saturdays.
Application Details
Ready to take your career to the next level? Send your resume and a cover letter highlighting your experience and passion for the beauty industry to Info@exceedingwellness.com.
Be part of a team that’s transforming lives through beauty and wellness. We can’t wait to meet you!
Job Type: Full-timeHours: 30–35 hours/weekLocation: On-site, Alpharetta, GA
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- No nights
Application Question(s):
- As part of your application, please submit a short video (1–2 minutes) answering the questions below:
1. Why do you want to work with us at Exceeding Wellness?
2. Can you share a challenging situation you faced in a previous role and how you resolved it?
Please paste the link to your video in the designated space below.
Experience:
- sales, service, social media: 1 year (Required)
Language:
Work Location: In person
