JOIN THE SEV LASER TEAM!!!
Join the team at LA's most exclusive A-List approved medical spa, where luxury meets expert care! We specialize in cutting-edge laser hair removal, laser skin tightening, rejuvenating Botox, and enhancing beauty with dermal fillers.
Our dedicated and passionate professionals cultivate a welcoming and upscale environment, making sure each client feels exceptional. If you're eager to elevate beauty and wellness in a chic atmosphere, we'd love to connect with you! Let's embark on a journey of stunning transformations together!
Join our Team!
SEV Laser has 40+ locations all over the country and expanding yearly! With the partnership of our amazing group of employees, we are able to expand all over the nation. With the fast growth of our company comes amazing career opportunities for our staff in leadership and aesthetics.
To be considered for the Office Manager position, you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Our position requires knowledge of healthcare systems operations as well as the ability to manage and lead a team to operational excellence. Ultimately, you should be able to ensure steady workflows and uninterrupted service in our office daily.
Perks & Benefits:
- Competitive hourly rate
- Ability to earn monthly bonuses
- Discounts on all services offered
- Flexible Scheduling
Scheduling Requirements:
- Must be available to work a 40 hour work week.
- Rotating Saturday commitment required.
- Must be able to commute to Lake Mary location.
Pay: $20.00 - $25.00 hourly Job Type: Full-time
Job Summary:
We are seeking an experienced Office Manager to join our prestigious high-end beauty services salon. As the Office Manager, you will play a pivotal role in ensuring the smooth operation of our salon by managing both employee and customer scheduling with precision. This position requires exceptional organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced, customer-centric environment.
Responsibilities:
● Oversee the scheduling of salon employees, including to ensure adequate coverage and optimal utilization of resources.
● Manage site calendar of customer appointments, ensuring efficient scheduling and excellent customer service.
● Coordinate with management to develop and implement scheduling policies and procedures that optimize productivity and customer satisfaction.
● Monitor and adjust schedules as needed to accommodate changes in staffing levels and customer demand.
● Maintain accurate records of employee schedules, time off requests, and availability.
● Act as the primary point of contact for any daily issues that present throughout the day.
● Provide support to salon staff as needed, including assisting with customer check-in/out, answering phones, and handling administrative tasks.
● Implement effective employee management strategies, including hiring, training, and performance evaluations, to ensure a high-performing team.
● Foster a positive work environment by promoting teamwork, open communication, and professional development opportunities for staff.
● Demonstrate strong leadership skills, with the ability to motivate and inspire salon employees to deliver exceptional service and achieve performance targets.
● Resolve customer service issues and complaints in a timely and professional manner, striving to exceed customer expectations and maintain positive relationships.
● Manage office supplies and inventory, ensuring adequate stock levels and cost-effective procurement practices.
● Implement cost control measures to optimize salon expenses while maintaining high standards of quality and service.
● Collaborate with salon management to develop and execute sales growth initiatives at the local site level, including promotions, events, and client retention strategies.
Requirements:
● Proven experience in a similar role, preferably in a high-end beauty services environment.
● Strong organizational and time management skills, with the ability to eectively prioritize and multitask in a fast-paced setting.
● Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
● Proficiency in scheduling software or systems, with the ability to quickly learn and adapt to new technologies.
● Attention to detail and a commitment to accuracy in all aspects of scheduling and record-keeping.
● Ability to work collaboratively as part of a team, while also being self-motivated and capable of working independently.
● Flexibility to work evenings, weekends, and holidays as needed to support salon operations.
● Knowledge of beauty industry trends and terminology is a plus, but not required.
We offer competitive compensation packages based on experience.
If you are a motivated individual with a passion for the spa industry, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
EEO Statement
SEV Laser provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
Work Location: In person
