Job Overview:

We are seeking a Patient Booking Specialist to join our team. The ideal candidate will be responsible for making outbound phone calls to leads we generate for our medical spa & aesthetic practice clients, with the goal of setting an appointment. This role requires exceptional communication and customer service skills.

Duties:

- Call leads promptly after they submit their information

- Loosely follow a provided script

- Book them in for an appointment directly onto our clients' calendars

- Manage text conversations with leads

- Keep track of leads in our clients' sales pipelines

Qualifications:

- Experience in customer service or appointment setting for medical spas or a related field
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Familiarity with marketing software such as GoHighLevel
- Ability to work a multiple short shifts, including mornings, evenings, and weekends
- Commitment to providing exceptional customer service

This role has the potential to scale into more hours or a full time role.

Job Types: Part-time, Contract

Pay: $15.00 - $20.00 per hour

Expected hours: 5 – 15 per week

Benefits:

Flexible schedule

Schedule:

Day shift
Evening shift
Monday to Friday
Weekends as needed

Work Location: Remote

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Patient Booking Specialist