Front Desk & Marketing Manager – Aesthetics Industry

Strategic Connective Solutions is hiring on behalf of a valued client in Tucson, AZ.

We are seeking a Front Desk & Marketing Manager to oversee front desk operations, customer service, and marketing for a thriving medical spa specializing in advanced aesthetic treatments.

This role is integral to ensuring smooth clinic operations, exceptional client satisfaction, and strategic marketing to maximize growth.

Job Responsibilities:

Front Desk & Operations:

Greet clients and manage check-in/check-out processes.
Schedule and manage appointments efficiently using Aesthetic Record (AR) software.
Understand and communicate all offered services, including treatment durations and processes.
Track and maintain client records for accurate reporting and follow-up.

Inventory & Product Management:

Monitor inventory levels and place timely orders for products.
Track and manage retail product sales.

Marketing & Client Engagement:

Develop and execute marketing campaigns to drive bookings and product sales.
Manage social media platforms and create engaging promotional content.
Analyze marketing performance and propose strategies for improvement.

Clinic Operations & Support:

Ensure smooth day-to-day operations of the clinic, maintaining an organized front office.
Provide support to medical professionals as needed.

Qualifications:

Experience in front desk operations, customer service, or spa/clinic management.
Proficiency in Aesthetic Record (AR) software is required.
Strong organizational and multitasking skills.
Marketing and social media management experience.
Excellent communication skills and a client-focused attitude.

Compensation:

Base salary range: $42,000 to $48,000 annually.
Performance-based commissions tied to:
Monthly booking and revenue goals.
Successful marketing campaigns.
Product sales and inventory management.

Work Schedule:

Monday–Friday: 9:00 AM to 5:00 PM
Saturday: 9:00 AM to 3:00 PM
Closed Sundays

Job Type: Full-time

Pay: $18.49 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Weekends as needed

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Application Question(s):

Do you have experience using Aesthetic Record (AR) software? Or similar
Do you have experience managing social media platforms for a business?
Are you familiar with the processes and time requirements of aesthetic treatments such as Botox, laser treatments, and facials?
How many years of experience do you have in marketing or social media management?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Have you previously managed front desk operations in a medical spa or similar setting?
Have you worked in a role involving inventory management and product sales?
How many years of experience do you have in customer service or front desk management?
Are you available to work Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 3:00 PM?

Experience:

Customer service: 1 year (Preferred)

Ability to Commute:

Tucson, AZ 85701 (Required)

Ability to Relocate:

Tucson, AZ 85701: Relocate before starting work (Required)

Work Location: In person

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Front Desk & Marketing Manager