We are looking for a positive, energetic, and customer-service focused Medical Assistant to join our Aesthetic and Wellness Center in Sugar Land, TX. This role will be primarily responsible for providing direct support to our front desk. The ideal candidate will have previous Med Spa experience but we are willing to train the right person. Mindbody experience will be a huge positive. Must possess great communication skills, enjoy interacting with our patients/staff and be motivated to learn.

Job Duties and Responsibilities:

Assist with the check-in/check-out patients, collect payment at time of service, and promote any current specials to new and existing patients to maximize sales.
Answer phone calls in a timely, courteous, and professional manner, and provide comprehensive knowledge of procedures provided at our Practice.
Schedule patients on MindBody and use RxPhoto
Assist in administrative tasks including maintaining accurate patient records in EMR and other patient logs/systems.
Enroll patients in Aspire and Alle rewards, as well as other loyalty programs.
Hold a high level of professionalism at all times while interacting with patients, patients’ families, visitors, and staff.
Maintain a positive attitude, well-groomed appearance, and professional attire at all times.
Practice patient confidentiality in accordance with HIPAA guidelines and follow all Company protocols, policies, and procedures at all times.
Other duties, as assigned or requested

Skills and Requirements:

Med Spa experience highly preferred
MindBody experience required
Friendly customer service mindset
Detail-oriented, highly organized, and proactive
Eager to advance their knowledge in skin care and aesthetic treatments
Excellent interpersonal and communication skills and the ability to work well in a team and independently
Ability to work well with physicians and other providers, anticipating their needs regarding patient treatment
Good problem-solving and analytical skills
Takes initiative, reliable and punctual
Handles constructive criticism
Empathetic with patient needs and concerns
Phlebotomy skills are a plus
At least 1 year experience in a customer service oriented medical environment
No phone calls or third-party recruiting agencies, please.

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Benefits:

Paid time off
Employee discounts

Schedule:

8 hour shift
Monday to Friday

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Sugar Land, TX 77478: Reliably commute or planning to relocate before starting work (Required)
Reliable source of transportation

Experience:

Customer service: 3 years (Required)

Work Location: One location

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

Employee discount
Paid time off

Schedule:

8 hour shift

Application Question(s):

Do you have any med spa experience? If so, which EMR or scheduling system do you have experience with?

Experience:

customer service: 3 years (Required)

Ability to Relocate:

Sugar Land, TX 77478: Relocate before starting work (Required)

Work Location: In person

Renew Wellness Center

New Jobs

Med Spa Front/Back Office