MEDICAL RECEPTIONIST

Do you pride yourself on fabulous customer service? Would you like to work in a small office where we prioritize the individualized patient / client experience? Do you have excellent attention to detail?

Our high-service aesthetic oculofacial plastic surgery office is looking for an energetic, well-groomed, outgoing, personable, and hard-working front desk receptionist with at least 2 years of experience working in a medical office. Tuesdays, Wednesdays, Thursdays, 8a - 5p.

The ideal candidate is a self-starter, patient-centered, and exhibits strong ability to work in a team-based environment. This position is the first face and voice interaction with our clients/patients, both in person and over the phone, managing appointment requests and fielding questions, so quality patient care is very important. A successful candidate will be able to juggle multiple duties while remaining calm and providing excellent customer service.

Job Duties Include:

Answering phone and screening incoming phone calls in a professional manner
Greeting and checking in patients to ensure that they are comfortable in the waiting area
Collecting insurance information accurately and calculating / collecting out of pocket costs
Checking out patients and processing payments
Scheduling and confirming patient appointments
Managing and overseeing the direction and flow of patients to ensure the daily schedule runs efficiently and on time
Ensuring patient information is updated and complete in computer
Keeping front reception area organized, clean, and well stocked
Assisting clients with skincare product purchases
Scanning forms and documents as necessary
Stocking office supplies

Job Requirements:

2+ years of experience working as a receptionist in a plastic surgery, cosmetic dermatology or medical spa office preferred
Proactive and enthusiastic about taking initiative
Demonstrates a consistent collaborative and positive attitude
High attention to detail and accuracy, as well as verbal and written communication skills
Ability to work well under pressure, multi-task and meet deadlines without excessive supervision
High level of professionalism and confidentiality
Accountable and able to receive feedback well
Willing to adapt to changes in workflow
Have the ability to learn the in-office electronic medical practice management system for scheduling, checking patients in and out, accepting payments, etc.
Excellent customer service skills
Desire and ability to help maintain a pleasant, team oriented atmosphere
Must maintain a professional appearance and grooming at all times
Fast and accurate typing skills 50 wpm or faster
Excellent computer proficiency with Microsoft Windows, Chrome, Word, Gmail
Familiarity with local insurance plans is a plus

Benefits Include:

401k Safe Harbor and Profit Sharing plan
40% off all of our cosmetic services and skincare products
Free Botox
Beautiful work environment and great team atmosphere

Please submit both a cover letter and your resume. Please also complete the Indeed Phone Interview.

We look forward to hearing from you!

Job Type: Part-time

Pay: $18.00 - $24.00 per hour

Expected hours: 24 – 26 per week

Benefits:

401(k)
Disability insurance
Employee assistance program
Employee discount
Paid time off
Uniform allowance

Medical Specialty:

Dermatology
Ophthalmology
Perioperative Care
Plastic Surgery
Wound Care

Schedule:

8 hour shift
No weekends

Application Question(s):

How many words per minute can you type?

Experience:

Customer Service: 1 year (Required)
Medical receptionist: 1 year (Preferred)

Work Location: In person

Oasis Eye Face & Skin

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