ABOUT MONIQUE LHUILLIER

Established in 1996, the Monique Lhuillier brand has become synonymous with luxury, femininity, allure and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, Monique Lhuillier continues to design ready-to-wear, accessories and bridal collections that are luxurious, chic and true to her aesthetic.

ABOUT THE OPPORTUNITY

A Boutique Concierge Associate is responsible for providing exemplary service to our clients in all facets of communication at the New York Flagship. The ideal candidate will be able to personify the Monique Lhuillier spirit through a deep understanding and conveyance of brand image and products. The Boutique Concierge Associate will provide support to the Sales Team & Management. This position requires attention to detail, superior customer service and communication skills.

ABOUT YOU

Bachelor’s degree preferred
2 years of experience in Luxury Retail or Hospitality in a similar role
Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
Strong understanding of client service needs and client priorities, exemplary customer service skills
Ability to project an approachable and professional image in personal demeanor, appearance and manner
Adheres to company policy and confidentiality- is a true ambassador for the brand with strong sense of responsibility- setting the standard
Versatile and flexible; embraces change and is consistently able to develop and adapt to the needs of the business
Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized
Must be warm, outgoing and well spoken
Strong follow up, follow through and attention to detail needed.
Team player, “no task is too big or too small” attitude
Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
Ability to work in a client oriented fast-paced environment, handle multiple priorities and learn new procedures
Required to work a flexible schedule based on business needs that includes evenings and weekends
Ability to resolve issues promptly and efficiently and escalate issues to the appropriate boutique staff or management.
Additional language fluency is a plus
Ability to stand on the sales floor for long periods of a time is a must in the Flagship Boutique environment

WHAT YOU’LL DO

Providing a warm & hospitable welcome of clients into the boutique
Assisting with appointment check-in/out and scheduling of appointments
Providing direction to and accurately recording foot traffic
Understand and assist in the execution of store operations, policies and procedures
In-depth understanding of Monique Lhuillier product offerings and knowledge of the product fully in order to convey the information to clients.
Assisting in proper communication channels among team members
Supporting proper floor coverage

A reasonable estimate of the current hourly rate is $20.00 - 23.00, annualized from $41,600 - $$47,840. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

ADDITIONAL INFORMATION:

FLSA Status: Non-Exempt

Benefits Include:

Medical, Dental, and Vision
401(k)
Paid Time Off
Paid Company Holidays
Exclusive Employee Sales
Employee Discount

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Monique Lhuillier jobs

Boutique Concierge Associate | New York, NY