RENAISSANCE CLUBSPORT

Orange County's premier resort style Hotel and Sports Fitness Club is seeking to discover a Housekeeping Assistant Manager to join the Style team. Renaissance ClubSport is a unique concept featuring a 174-room boutique style Four Diamond Hotel, 5,500 sq. ft. Meeting Space, 75k sq. ft. Sports Fitness Club, Day Spa, Restaurant, Deli, Sports Bar and Lounge. The Sports Fitness Club includes an aquatic center featuring a 25-yard lap pool, exercise pool, adult outdoor spa and children's area, which includes a wading pool, children's outdoor spa and Splash Park.

MISSION

To ensure the hotel guest rooms, corridors, club and common areas are spotlessly clean and neat. Objective is to meet or exceed all Renaissance ClubSport standards for cleanliness, neatness, safety, security and housekeeping operations while adhering to approved budgets for payroll and supplies. To ensure that all housekeeping staff understand and embrace the Facility Walkthrough standards; to create awareness of the importance of cleanliness and safety to the overall success of the company.

REPORTS TO

Executive Housekeeper

SUPERVISES

Room Attendants, Housemen, Locker Room / Laundry Attendants, Runners, Public Area Attendants

PRIMARY FUNCTIONS

Ensure that serving hotel guests and club members in a friendly, efficient manner is the #1 priority
Maintain a spotless, clean and neat facility
Assist in staff hiring, supervision, training and development
Ensure that locker rooms and common areas are consistently clean, neat and fully stocked
Ensure all LSI Human Resources policies and employment practices are followed in the housekeeping department
Meet budget for operating costs: labor, housekeeping supplies, towels and linens, other
Ensure that all reports are prepared completely and on time
Ensure that proper key controls are in effect
Take inventories as scheduled and maintain par stocks
Schedule associates for shifts according to projected occupancies; the Executive Housekeeper will have the final approval of the weekly schedule
Ensure that lost and found articles are stored properly and that logs are maintained
Follow professional and ethical guidelines when dealing with guests, members, associates and vendors
Train housekeeping staff on Facility Walkthrough, Guest Service Walkthrough, and Core Value Quick Check standards and the basis for inspection ratings
Develop and ensure the use of housekeeping checklists for club and common areas
Make sure all housekeeping equipment, tools, and appliances are used, operated and stored properly and safely
Exercise the highest level of care in using chemicals or hazardous materials; follow guidelines and precautions on SDS sheets
Follow all Renaissance ClubSport and OSHA safety guidelines
Recommend equipment purchases, replacements, major repairs
Handle and resolve all guest / member issues and concerns relating to facility cleanliness
Other responsibilities or projects as assigned by the Executive Housekeeper

DRIVERS of SUCCESS

Facilities and Equipment Operational Knowledge
Cleanliness Obsession (and ability to instill it in others)
Eye for and Attention to Detail
Customer Service Obsession
Organization Skills; Ability to Multi-Task
Communication Skills
Initiative and Leadership
Hiring, Training and Coaching Skills

PERFORMANCE MEASUREMENT

Facility Walkthrough Scores
Guest Service Walkthrough Scores
Core Value Quick Check Scores
Housekeeping Checklist Implementation
Operating Costs versus Budget
Staff Retention and Successful Performance
Staff Satisfaction (Upward Feedback, Employee Survey Scores)

ESSENTIAL PHYSICAL REQUIREMENTS

Able to write, speak, read, hear and see
General housekeeping work
Walking, kneeling, bending
Lifting and carrying (up to 100 lbs.)
Climbing stairs and ladders
Standing for prolonged periods
Working with chemicals and other potentially hazardous materials

BENEFITS

Health Benefits (Medical, Dental, Vision, HSA and FSA), 401(k) Plan, Sports Club Membership, Marriott Associate Room Rate Discount and more...

COMPENSATION

Hourly Rate ($25 - $30) Based on Experience

APPLY ONLINE

Career Website: www.renaissanceclubsport.com/careers

Discover This Way! - Renaissance ClubSport Aliso Viejo Laguna Beach

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
401(k) 6% Match
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Paid training
Vision insurance

Schedule:

Evening shift
Every weekend

Education:

Associate (Preferred)

Experience:

Leadership: 1 year (Required)
Housekeeping: 3 years (Required)

Work Location: In person

Renaissance ClubSport Aliso Viejo Laguna Beach jobs

Housekeeping Assistant Manager