VIVA
About Us:
Viva Med Spa & Wellness is a luxury medical spa poised to redefine the standards of aesthetic care in Cranston, Rhode Island. Our mission is to create a sanctuary where innovation meets indulgence, offering clients an unparalleled experience in skincare and wellness. We offer non-surgical anti-aging skin care procedures such as botox, dermal fillers, laser treatments, body contouring, and hormone & IV hydration therapy with a focus on preventative skincare.
We are seeking a talented and passionate Receptionist to join our elite team. The ideal candidate will have excellent customer service skills, loves to help people and is passionate about the aesthetics and wellness industry.
At Viva Med Spa & Wellness, we believe in a holistic approach to beauty, combining state-of-the-art technology with personalized treatments tailored to each individual’s needs. Our team of skilled professionals is passionate about delivering transformative results that enhance our clients’ natural beauty and boost their confidence.
As part of our newly established team, you will play a pivotal role in shaping the culture and vision of our spa. We value creativity, collaboration, and a commitment to exceptional service, and we’re looking for talented individuals who share our passion for aesthetics and client care. Here, you’ll have the opportunity to grow alongside a supportive and dynamic group, participating in cutting-edge training and contributing to our evolving success.
Join us at Viva Med Spa & Wellness and be part of an exciting journey to create a premier destination for beauty and wellness. Together, let’s inspire confidence and celebrate the art of self-care!
Job Overview:
Front Desk Receptionist is responsible for building and maintaining relationships with customers and delivering a consistent exceptional customer service experience. The Front Desk Receptionist schedules treatments and maintains a smooth flow of spa operations while on shift.
Objectives:
- Prepare and maintain the space for an exceptional patient experience
- Illustrate the benefits and advantages of Viva Med Spa & Wellness’ services to patients to develop customer loyalty.
- Take initiative to present and sell products and services in a professional and proficient manner through product knowledge of multiple brands.
- Assist patients with financial information to help them utilize their funds, membership balance and rewards in order to achieve their cosmetic goals
- Respond to communications promptly via email, text and phone.
- Perform front office inventory to ensure all materials are in stock for a successful workday for both staff and patients
Required Competencies:
- Ability to achieve goals while displaying prompt, courteous, knowledgeable and professional customer service.
- Self-starter, able to work independently and as part of a team and must have good time management skills.
- Excellent written and verbal communication skills
- Regular, dependable attendance and punctuality
- Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Patient outreach, recall and follow up
Benefits:
- Opportunities for Growth
- We will provide career growth paths and help you along your career journey with paid training and development
- Generous Performance-Based Bonuses
- Health, Vision, Dental Insurance
- 401k with match
- Paid Time Off
Salary: starting at $20.00 per hour
Job Type: Full-time
Please attach a cover letter to your application (required).
Work Location: Viva Med Spa & Wellness located at 1125 Pontiac Ave, Cranston, RI.
Job Type: Full-time
Pay: Up to $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Every weekend
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Cranston, RI 02920 (Required)
Work Location: In person
