Join our team at Florida Plastic Surgery and Med Spa, where we've been at the forefront of the aesthetic industry since day one. Our journey from modest beginnings to becoming a leading presence in the Florida market has been driven by our unwavering commitment to excellence.
As a team member, you'll have the opportunity to contribute to our comprehensive range of services, spanning aesthetics, injectables, body contouring, plastic surgery, and beauty products. At Florida Plastic Surgery and Med Spa, we foster a culture of continuous improvement, where best practices are shared, and staff receive ongoing training to stay ahead of the curve.
We're dedicated to attracting and retaining the best talent in the industry. By joining us, you'll be part of a team that values skill, professionalism, and personal growth. Together, we ensure that our patients receive the highest standard of care and service, making a meaningful difference in their lives.
Primary Job Responsibilities:
- Greeting patients both in person and over the phone with a welcoming attitude.
- Schedule appointments, optimizing provider availability and patient satisfaction.
- Manage patient records by gathering necessary information and maintaining updated records for future reference.
- Assist patients with forms, ensure proper documentation, and provide relevant paperwork to medical personnel.
- Respond promptly to patient inquiries, address concerns, and ensure a positive experience.
- Maintain confidentiality and safeguard private patient information in accordance with HIPAA guidelines.
- Process payments, verify financial records, and handle billing inquiries.
- Perform administrative duties, such as ordering office supplies, delivering messages, and assisting with referrals.
- Assist with running reports from ModMed and follow up with patients based on report results.
- Send email reminders to patients based on reports.
Additional Responsibilities:
- Perform other tasks as deemed necessary by the Practice Manager.
- Engage in cross-training to competently work in all aspects of front office operations.
Desired Qualifications:
- High school diploma or equivalent.
- 1-2 years of experience in a medical or aesthetic practice preferred.
- Friendly and courteous with a naturally approachable demeanor; able to build rapport easily with patients and colleagues.
- Maintains a polished and professional appearance, reflecting the high standards of our practice.
- Excellent communication and organizational skills.
- Passionate about the aesthetics industry.
- Familiarity with electronic medical records systems (experience with ModMed is a plus).
Behavioral Characteristics:
- Friendly and approachable demeanor.
- Excellent communication and patient interaction skills.
- Ability to multitask and remain calm under pressure.
- Self-motivated with a strong work ethic.
- High level of professionalism and attention to detail.
Job Type: Full-Time
Benefits:
- Competitive hourly rate with bonus opportunities.
- Paid vacation and holidays.
- Employee discounts on services and products.
- Professional development and training opportunities.
If you are looking for a rewarding career in a fast-paced environment where you can grow professionally, Florida Plastic Surgery and Med Spa could be the perfect fit for you. Apply now and embark on a journey of professional development and fulfillment with us.
Florida Plastic Surgery and Medical Spa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
If you would like to be considered for this position, you MUST complete the phone screening questions. Resumes received without the completed phone screening, will not be considered.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 2 years (Required)
- Medical receptionist: 4 years (Required)
Language:
Work Location: In person
