Job Overview
We are seeking a highly organized and detail-oriented Front Desk Agent to join our dynamic team. As the first point of contact for patients and visitors, you will be responsible for ensuring a welcoming and efficient experience. The ideal candidate will have excellent communication skills, computer literacy, and experience in a medical or dental office setting.
Duties
- Greet patients and visitors in a professional and friendly manner, providing assistance with check-in, scheduling appointments, and answering questions.
- Utilize computer systems to manage patient records, track appointments, and perform administrative tasks.
- Manage phone calls, take messages, and direct calls to the appropriate staff member.
- Maintain a clean and organized reception area, including filing and maintaining patient records.
- Provide administrative support to the dental or medical office, including ordering supplies and managing inventory.
- Perform tasks such as data entry, bookkeeping, and financial reporting using QuickBooks.
- Provide exceptional customer service, handling complaints and concerns in a professional manner.
- Collaborate with other staff members to ensure seamless communication and efficient workflow.
- Type and file documents, such as patient records and insurance claims.
- Maintain confidentiality of patient information and adhere to HIPAA guidelines.
- Perform other administrative and receptionist duties as required.
Skills
- Experience as a personal assistant or in MEDSPA receptionist role.
- Strong computer literacy, including proficiency with computer systems and software.
- Familiarity with QuickBooks or similar accounting software.
- Excellent administrative and organizational skills.
- Ability to type accurately and efficiently.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple tasks at once.
- Experience with order entry and inventory management.
- High school diploma or equivalent required.
- Experience with dental or medical software and equipment is an asset.
- Clerical or medical receptionist experience is preferred.
Job Types: Full-time, Part-time
Pay: $12.00 - $20.00 per hour
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- San Antonio, TX 78257 (Required)
Work Location: In person
