Medical Spa Job Openings: Guest Relations/Medical Assistant & Site Coordinator
Facial Aesthetics Center of RI is proud to be growing and expanding to bring exceptional care and advanced treatments to more communities. Our flagship location in East Greenwich continues to set the standard for excellence, while our newly opened, state-of-the-art SkinCeuticals SkinLab in Wayland Square, Providence, offers cutting-edge technology in a luxurious setting. We're also excited to announce our upcoming location at South County Commons, which will further enhance our ability to provide innovative aesthetic services in a welcoming environment.
POSITION # 2 : Medical Spa Guest Relations/Medical Assistant
- Schedule: Full/Part-Time, evenings and Saturdays required (flexibility needed)
- Role Objective: Deliver exceptional guest experiences through call management, check-in, check-out, and maintaining a polished reception area while supporting medical providers in delivering top-tier aesthetic services. Ensure high guest satisfaction, retention, and overall aesthetics center profitability.
Key Responsibilities:
- Master service menu and software for appointments, sales, and inventory management.
- Provide professional guest interactions, facility tours, and support for sales and promotions.
- Maintain a clean, organized, and professional spa environment.
- Assist with merchandising, marketing events, and operational tasks.
- Promote services, gift cards, and collect customer reviews.
- Support clinical team workflow to ensure smooth and efficient operations.
Medical Assistant Responsibilities:
- Assist injectors with patient care, including preparing rooms, setting up supplies, and maintaining a sterile environment.
- Take high-quality before-and-after photos of patients as needed.
- Ensure each patient's file and photos are documented appropriately in compliance with HIPAA standards.
- Prepare patients for treatments by reviewing medical histories, answering basic questions, and ensuring comfort.
- Assist during procedures, offering hands-on support to the injector as required.
- Maintain and restock clinical supplies, ensuring readiness for every patient.
- Perform general medical assistant duties, including sanitizing equipment, documenting treatments, and supporting overall clinical needs.
Desired Qualifications:
- Experience in hospitality, retail, or medical guest services.
- Familiarity with medical aesthetics or similar clinical environments (preferred but not required).
- Strong communication, organizational, and multitasking skills.
- Professional and positive demeanor with a passion for aesthetics and learning.
- Flexibility to travel to all locations as required.
POSITION # 2 : Medical Spa Site Coordinator
- Schedule: Full-Time, evenings and Saturdays required (flexibility needed)
- Role Objective: Oversee daily spa operations, support the team, and ensure outstanding guest experiences.
Key Responsibilities:
- Manage guest services with professionalism and attention to detail.
- Maintain a high standard of cleanliness, organization, and readiness.
- Support and motivate staff while ensuring compliance with protocols.
- Step into various roles as needed to ensure seamless operations.
- Collaborate with management to meet goals and drive success.
Desired Qualifications:
- Leadership experience with a focus on guest service excellence.
- Strong organizational and communication skills.
- Ability to adapt and multitask in a fast-paced environment.
- Flexibility to travel to all locations as required.
Why Join Us?
We’re seeking outgoing, detail-oriented professionals who excel at customer service and thrive in a team environment. If this sounds like you, please send your resume, complete the video interview, and include your salary requirements.
Compensation: Commensurate with experience.
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- East Greenwich, RI 02818: Relocate before starting work (Required)
Work Location: In person
