Job Description and Duties:
- Answer phones for Yuva Medical Spa
- Presents a warm and gracious persona for clients and co-workers
- Schedules and confirms all appointments and consultations
- Provides thorough and knowledgeable explanations of all aesthetic services and products in order to maximize sales and optimize customer satisfaction.
- Interacts cooperatively with other office staff to provide a seamless positive customer service experience.
- Responsible for client appointments, maintaining all appointment files and ensuring that all records are appropriately distributed.
- Coordinates sales representative and supplier appointments for the staff.
- Maintains educational excellence by participating in all staff meetings and training opportunities.
- Good working knowledge of spa software
Knowledge/Skills/Abilities:
- Good customer service skills.
- Ability to understand and follow oral and written instructions.
- Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting.
- Able to document and communicate pertinent information.
- Ability to establish and maintain effective working relationships with clients and facility staff.
Job Type: Full-time
Pay: $11.00 - $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
Experience:
- Customer Service: 1 year (Preferred)
- Medical Spa: 1 year (Preferred)
Work Location: In person
