Receptionist Job Description
Job Type: Contract; Part-time
United States Work Authorization Required

PeachFuzz Laser Studio is a licensed and insured medical spa in Brooklyn, NY, specializing in services tailored to women and men of color. We offer a variety of skincare treatments, including Laser Hair Removal, Facial Services, Skin Rejuvenation, Jet Peel Treatment, and more. Our studio utilizes the latest skincare technology and follows strict standards to ensure our clients’ skin looks and feels beautiful. We also provide a curated range of skincare products to complement our laser services.

At PeachFuzz, our core values shape everything we do:

Passion: We’re driven to help every client feel confident and beautiful, delivering every interaction with enthusiasm and care.
Experienced Team: Our highly trained professionals bring expertise, skill, and precision to ensure safe and effective treatments.
Attitude: We foster a welcoming, positive environment where every client feels valued and respected.
Community: We build meaningful relationships and contribute to the wellness of the communities we serve.
High-Quality Service: Our commitment to excellence ensures premium client experiences and lasting results.

As a customer-centric business, we believe every team member should embody our brand culture, love what they do, and exemplify our core values.

Receptionist Overview:

PeachFuzz Laser Studio is seeking an Receptionist in New York City. This self-motivated individual must possess excellent interpersonal and communication skills, have a friendly and professional demeanor, and display a strong work ethic. Responsibilities include reception work (e.g., answering multi-line phone calls, emails, and scheduling), administrative tasks, and providing exceptional client experiences to build relationships and maximize client retention and sales.

The selected candidate will represent PeachFuzz with professionalism, passion, and enthusiasm, reflecting our core values in every interaction.

Responsibilities:

Welcome clients with a positive, professional demeanor, providing a personalized and enthusiastic experience.
Educate clients about PeachFuzz services and products, ensuring every recommendation aligns with their needs.
Manage various clerical tasks, including phone support, word processing, filing, and mailing documents.
Maintain accurate client records, including histories and demographics, using Mindbody software.
Ensure workspace and client areas are clean, organized, and stocked at all times.
Act as the studio’s marketing representative by creating materials such as gift cards, thank-you notes, and birthday cards.
Facilitate the payment process and adhere to money-handling protocols.
Conduct follow-up communications with clients to maintain relationships and ensure satisfaction.
Participate in all team meetings and contribute to fostering a collaborative, supportive environment.

Requirements:

At least one year of experience in a medical spa, spa, or related field (preferred, not required).
Associate Degree required; Bachelor’s Degree preferred.
Minimum three years of clerical experience in an administrative support role.
Strong organizational and problem-solving skills with keen attention to detail.
Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word) and other technical applications.
Excellent oral and written English communication skills (typing minimum of 35 wpm; writing sample required).
High energy and willingness to work evenings and weekends (average 25 hours per week).

This Job Is Ideal for Someone Who:

Embodies the PeachFuzz core values of passion, professionalism, and a positive attitude.
Thrives in a people-oriented, collaborative environment.
Is adaptable, detail-oriented, and enjoys creative problem-solving.

Work Remotely: No

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 30 per week

Benefits:

Employee discount
Flexible schedule
Professional development assistance

Schedule:

Day shift
Monday to Friday
Night shift
Weekends as needed

Education:

Associate (Preferred)

Experience:

Microsoft Office: 5 years (Preferred)
Customer Service: 5 years (Required)

Shift availability:

Night Shift (Required)
Day Shift (Required)

Work Location: In person

PeachFuzz Laser Studio

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