Medspa Coordinator

Local applications only.

Laser Skin & Wellness is a premier medical spa providing a whole array of cosmetic, medical, and medspa experience. We offer our patients the tools to live much healthier lives with a combination of laser treatments, nutritional counseling, functional medicine and various aesthetic and wellness practices. These provide our client’s optimum health, physical satisfaction, and personal fulfillment.

The Laser Skin & Wellness brand is part of a larger network within Aesthetic Partners, which partners with practices across the US. As a company, Aesthetic Partners has a strong culture of sharing best practices, providing ongoing training, and leveraging the portfolio's resources to help each brand grow. As a company, Aesthetic Partners strives to hire talented and professional individuals across our brands and invest in their continued professional development.

We are seeking a Medical Receptionist who wants to work in a well-established medical spa clinic in Palm Beach Gardens. You will play a pivotal role in assisting our medical professionals in delivering top-quality patient care.

Local applications only.

Responsibilities

Consistently provides excellent customer service to all clients in-person, over the phone and through text/email inquiries
Educates clients on Laser Skin and Wellness services, products and treatment options
Exudes positive attitude while working in a fast-paced med spa
Oversees daily schedule to ensure seamless client experience
Answering and screening phone calls, scheduling appointments, taking messages and ensuring prompt delivery to proper staff member
Monitor and respond to office voicemail, email inquiries and text messages throughout the day
Accurately checking clients in/out and scheduling all follow up visits
Intelligent booking using EMR software, preferably NexTech
Preparing proper medical documents for patients through EMR
Ability to stay calm under pressure and quickly find solutions to potential issues
Responsible for cleanliness and appearance of spa including relaxation areas, treatment rooms, lobby, front desk and back of house

Qualifications and Skills

2 years high end customer service experience.
Minimum 1-year EMR Systems experience (required)
1-year medical aesthetics experience.
Must have positive attitude.
Team player with strong work ethic.
Impeccable personal appearance.
Physical mobility to bend, lift, and stand for prolonged periods.
Ability to work overtime, weekends, days, evenings and/or holidays.
Ability to meet US employment and eligibility requirements.

Benefits/Perks

Health insurance for full time employees
Dental insurance for full time employees
Vision insurance for full time employees
401K for full time employees
Paid time off for full time employees
Employee Assistance Program
Professional development assistance
Tuition reimbursement

Laser Skin & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.

Laser Skin & Wellness

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Medspa Coordinator